Effective Date: 07/20/2026
These Terms of Service ("Terms") govern your use of the website exteriorshinepros.com (the "Site") and the services provided by Exterior Shine Pros ("we," "us," or "our"), serving Alexandria, Pineville, and the surrounding areas of Louisiana. By using our Site or requesting our services, you agree to these Terms.
1. Services Provided
We provide pressure washing, soft washing, window cleaning, and gutter cleaning services for residential and commercial properties. Specific services, techniques, and equipment used are determined at our discretion based on the surfaces and conditions present at your property.
2. Quotes and Estimates
Quotes provided through the Site or by phone are estimates based on the information you provide and are subject to change following an in-person or photo-based assessment of the property. Final pricing will be confirmed before work begins.
3. Scheduling and Cancellation
Appointments are scheduled based on availability. We ask that you provide as much notice as possible if you need to reschedule or cancel. We reserve the right to reschedule appointments due to weather or other conditions that would make safe or effective service delivery impossible.
4. Property Access
You agree to provide reasonable access to the areas being serviced, including access to water and power sources where required. You are responsible for securing or removing valuable, fragile, or sensitive items from the work area before service begins, and for informing us of any known hazards, fragile surfaces, or areas requiring special care.
5. Payment
Payment is due upon completion of services unless other arrangements have been made in advance. Accepted payment methods will be communicated at the time of booking or invoicing.
6. Satisfaction and Results
While we use professional equipment and techniques to achieve the best possible results, we cannot guarantee the complete removal of all stains, discoloration, or organic growth, as results depend on factors such as surface age, material, and the type and depth of staining. We will discuss expected outcomes with you before beginning work whenever there is meaningful uncertainty.
7. Limitation of Liability
We carry out our services with reasonable care. However, to the fullest extent permitted by law, Exterior Shine Pros is not liable for pre-existing damage, wear, or defects in surfaces, fixtures, or structures that become apparent or are affected during the course of service. We are not responsible for damage resulting from undisclosed hazards, hidden defects, or conditions not reasonably discoverable prior to beginning work.
If you believe damage occurred as a direct result of our work, please notify us within 48 hours of service completion so we can investigate and address the issue.
8. Photos and Portfolio Use
We may photograph completed work for quality assurance and marketing purposes, including use on our website, social media, and promotional materials. Photos will be taken of the work performed and will not include identifying information about you or your property (such as house numbers or names) unless you separately consent.
9. Website Use
You agree not to misuse the Site, including attempting to gain unauthorized access to any part of the Site, interfering with its normal operation, or submitting false or misleading information through our contact forms.
10. Intellectual Property
All content on the Site, including text, images, logos, and design, is the property of Exterior Shine Pros unless otherwise noted, and may not be copied or used without permission.
11. Governing Law
These Terms are governed by the laws of the State of Louisiana, without regard to conflict of law principles. Any disputes arising from these Terms or our services will be resolved in the appropriate courts located in Louisiana.
12. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site or our services after changes are posted constitutes acceptance of the updated Terms.
13. Contact Us
Questions about these Terms can be directed to:
Exterior Shine Pros
Phone: (318) 545-1675
Email: [email protected]
Service Area: Alexandria, LA & Pineville, LA